When a customer asks AI who to use, who gets the referral?

What we check

Two questions, four assistants.

Peter asks ChatGPT, Google’s Gemini, Perplexity and Claude two questions, each in a fresh session: eight answers in all.

The first is one your customers would ask, such as “Who is a good physiotherapist in Fourways?”. It never names you. The second asks what the assistant knows about your business by name.

We then check the same facts on your website, your Google Business Profile and your Facebook and other pages, and whether your website can be read properly, including on a phone.

Who the assistants named instead

The referrals that went elsewhere.

From the same four answers, you see which two businesses the assistants named most often when a customer asked, and how often you were named.

• The assistants choose the names, not Peter. Only businesses doing the same work in the same area are counted; directories, booking sites and national chains are left out.
• No extra questions are asked and nothing is rerun to get a different list.
• It shows that others were named, never why. The why, and what to change, is the work of the Correction.
• If you were named as often as they were, we say so, and AI Visibility is how that position is kept.